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Terms and Conditions
Most products listed in this catalog are available, at our stocking location in Frederick, Maryland. On occasion
slow moving items may have to be brought in from our sister company in Germany. All specifications and
descriptions are current, as of the time of publication. Product listings, specifications, availability, and pricing
are subject to change without notice. Detailed drawings are available on the internet and directly from the
company on request.
Phoenix Mecano Inc. warrants all its products to be free from defects in materials and workmanship. Phoenix
Mecano’s liability under this warranty shall be limited to ninety days after delivery of the product to the original
purchaser. Disputed product must be returned to Phoenix Mecano with prepaid transportation charges. After
examination by Phoenix Mecano, should the product be found to be defective we will repair or replace it from
our factory. Any defect is to be determined by accepted testing methods at Phoenix Mecano Inc. Any returned
product found to be defective would become the property of Phoenix Mecano, Inc.
Phoenix Mecano Inc. shall not be liable to the purchaser for the cost of repairs, alterations, replacement, or any
other expenses (including loss of profits, additional labor costs, or injury to persons or property caused by
defective material or parts) incurred by the purchaser, their employees, or agents. One exception would be
where Phoenix Mecano had previously authorized such repairs, alterations, or consequential damages.
This warranty shall not apply to products, which have been altered or repaired, except by Phoenix Mecano,
Inc., or which have been subjected to misuse, negligence, or accident, including the use or operation of the
products while parts are loose, broken, out of order, or damaged by the elements.
This warranty supersedes all other warranties, expressed or implied, including any implied warranty of
merchantability, and of all other obligations or liability on the part of Phoenix Mecano, Inc.
Bopla offers standard OEM pricing based on quantity price breaks. For pricing information please
contact the Rose
Bopla sales staff or your local distributor. Prices are subject to change without notice.
Submit your drawings for pricing information on our secondary services, such as, CNC machining, painting,
EMC/RFI spray shielding, silk-screening, chemical coating, and engraving...just to mention a few of the
customizing services we offer.
1. All returns must be accompanied by an RMA (return merchandise authorization). Please call your
inside salesperson for an RMA number. Invoice or Packing Slip number must accompany return.
2. All returns due to customer error must be made within 30 days from the date of the invoice.
3. Warranty returns must be made within 90 days from the date of the invoice.
4. All returned product must be in resalable condition and in the original carton.
5. Off-the-shelf parts, returned due to customer error, are subject to a minimum 15% restocking
6. Defective merchandise returns are evaluated on an individual basis.
7. Parts that have been modified and special order items are not returnable.
Bopla has four methods of payment; Net 30 day credit, C.O.D, credit card and pre-payment.
This is an overview of our Terms and Conditions. A full written version is available on request. Terms and Conditions
are subject to change without notice
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