NI Services and Support

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NI has the services and support to meet

your needs around the globe and through

the application life cycle – from planning

and development through deployment

and ongoing maintenance. We offer

services and service levels to meet

customer requirements in research,

design, validation, and manufacturing.

Training and Certification

NI training is the fastest, most certain route to productivity with our

products. NI training can shorten your learning curve, save development

time, and reduce maintenance costs over the application life cycle. We

schedule instructor-led courses in cities worldwide, or we can hold a

course at your facility. We also offer a professional certification program

that identifies individuals who have high levels of skill and knowledge on

Professional Services

Our NI Professional Services team is composed of NI applications and

systems engineers and a worldwide National Instruments Alliance Partner

program of more than 600 independent consultants and integrators. Services

range from start-up assistance to

turnkey system integration.

OEM Support

We offer design-in consulting and product integration assistance if you

want to use our products for OEM applications. For information about

Local Sales and Technical Support

In offices worldwide, our staff is local to the country, giving you access to

engineers who speak your language. NI delivers industry-leading technical

support through online knowledge bases, our applications engineers,

and access to 14,000 measurement and automation professionals within

NI Developer Exchange forums. Find immediate answers to your questions

We also offer service programs that provide automatic upgrades to your

application development environment and higher levels of technical support.

Hardware Services

System Assurance Programs

NI system assurance programs are designed to make it even easier for you to

own an NI system. These programs include configuration and deployment

services for your NI PXI, CompactRIO, or Compact FieldPoint system. The

NI Basic System Assurance Program provides a simple integration test and

ensures that your system is delivered completely assembled in one box.

When you configure your system with the NI Standard System Assurance

Program, you can select from available NI system driver sets and application

development environments to create customized, reorderable software

configurations. Your system arrives fully assembled and tested in one box with

your software preinstalled. When you order your system with the standard

program, you also receive system-specific documentation including a bill of

materials, an integration test report, a recommended maintenance plan, and

frequently asked question documents. Finally, the standard program reduces

the total cost of owning an NI system by providing three years of warranty

coverage and calibration service. Use the online product advisors at

Calibration Services

NI recognizes the need to maintain properly calibrated devices for high-

accuracy measurements. We provide manual calibration procedures, services

to recalibrate your products, and automated calibration software specifically

Repair and Extended Warranty

NI provides complete repair services for our products. Express repair

and advance replacement services are also available. We offer

extended warranties to help you meet project life-cycle requirements.

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