NI Services and Support

NI has the services and support to meet

your needs around the globe and through

the application life cycle – from planning

and development through deployment

and ongoing maintenance. We offer

services and service levels to meet

customer requirements in research,

design, validation, and manufacturing.

Training and Certification

NI training is the fastest, most certain route to productivity with our

products. NI training can shorten your learning curve, save development

time, and reduce maintenance costs over the application life cycle. We

schedule instructor-led courses in cities worldwide, or we can hold a

course at your facility. We also offer a professional certification program

that identifies individuals who have high levels of skill and knowledge on

Professional Services

Our Professional Services Team is comprised of NI applications engineers,

NI Consulting Services, and a worldwide National Instruments Alliance

Partner program of more than 600 independent consultants and

integrators. Services range from

start-up assistance to turnkey

system integration.

OEM Support

We offer design-in consulting and product integration assistance if you

want to use our products for OEM applications. For information about

Local Sales and Technical Support

In offices worldwide, our staff is local to the country, giving you access

to engineers who speak your language. NI delivers industry-leading

technical support through online knowledge bases, our applications

engineers, and access to 14,000 measurement and automation

professionals within NI Developer Exchange forums. Find immediate

We also offer service programs that provide automatic upgrades to

your application development environment and higher levels of technical

Hardware Services

NI Factory Installation Services

NI Factory Installation Services (FIS) is the fastest and easiest way to

use your PXI or PXI/SCXI combination systems right out of the box.

Trained NI technicians install the software and hardware and configure

the system to your specifications. NI extends the standard warranty by

one year on hardware components (controllers, chassis, modules)

purchased with FIS. To use FIS, simply configure your system online with

Calibration Services

NI recognizes the need to maintain properly calibrated devices for

high-accuracy measurements. We provide manual calibration

procedures, services to recalibrate your products, and automated

calibration software specifically designed for use by metrology

Repair and Extended Warranty

NI provides complete repair services for our products. Express repair

and advance replacement services are also available. We offer

extended warranties to help you meet project life-cycle requirements.

SERVICE

NEEDS

© 2006 National Instruments Corporation. All rights reserved. CompactRIO, National Instruments, National Instruments Alliance Partner, NI, ni.com, NI CompactDAQ,

and SCXI are trademarks of National Instruments. Other product and company names listed are trademarks or trade names of their respective companies.

A National Instruments Alliance Partner is a business entity independent from NI and has no agency, partnership, or joint-venture relationship with NI.

National Instruments • info@ni.com

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